Notice

Introducing Our Official Game Master Account!

We are thrilled to announce the launch of our official Taiwan Game Master account, "遊戲管理員".




Official Account:



1. Nickname: 遊戲管理員



2. Official Operation Starting Date: 07/22



3. Remark: You can search for us and add us as a friend now, but please note that we won't be able to reply until next Monday.




Starting next Monday, 07/22, you can reach out to us directly for any issues, and we’ll respond as quickly as possible. 



Our friendly Game Masters are here to assist you! Feel free to add us to your friend list and chat with us 1:1 for faster responses.




Operating Hours:



1. Days: Monday to Friday



2. Time: 9 AM to 6 PM



3. Service Region: Currently, we will only operate in the Taiwan service region.




For payment-related inquiries, game bugs or etc requiring file attachments, please contact us through the link below :



https://help.winjoygames.com/hc/zh-tw/requests/new



To ensure a positive experience for everyone, please follow these guidelines:



1. Respectful Communication: Avoid using abusive, threatening, or sexually explicit language.



2. Relevant Inquiries Only: Limit questions to game-related topics.



3. No Monetary Requests: Refrain from requesting money from our Game Master account.



4. No Impersonation: Do not impersonate our Game Master account.



5. Honest Reporting: Provide truthful and accurate information when contacting us.




Inappropriate behavior or harmful content will be reviewed, and users may be banned accordingly.



Thank you for your cooperation and understanding.